uknomi

Drive-thru Made Digital



Recognize every customer. Personalize every experience.

What if you could recognize and engage with each customer while they are right in front of you even if they don’t have your app and didn’t join your loyalty program?

uKnomi seamlessly recognizes customers, tracks visits, orders, and preferences. Our solutions empower your team with personalized scripts and orders, boosting your drive-thru service. Experience swift, precise orders, smoother interactions, and deeper customer connections. They'll leave with a smile, thinking, "you know me!"

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Equip your team with a returning customer's usual order and a personal script to speed up the line and make an emotional connection.

If this describes your drive-thru

  • The customer's status is uncertain, whether they are new or frequent.
  • Their usual orders are unknown.
  • It's unclear if their current experience duration is longer than usual.
  • There are no strategies to prevent negative online reviews.
  • There are no methods to retain this customer.

Then you need uKnomi

  • To recognize each customer and use their prior visits, orders, and preferences to create a personalized interaction.
  • To indicate service time targets at each step of your drive-thru in order to identify operational bottlenecks.
  • To equip your team with a personal message to acknowledge the delay and to ensure a positive review before they drive away.

Recognize your customer.
Track each drive-thru experience.

uKnomi’s frictionless API digitally enhances the physical guest journey with seamless integration to menus, POS, digital order and loyalty apps.

If you know when I arrive, what I usually order, my taste preferences, and how long I’ve been waiting today, then you know me, can make an emotional connection with me, and personalize my experience.

Recognize
Returning Customers

Reduce
Queue Time

Retain
Loyal Customers

This is uKnomi. We make every drive-thru experience personal.

Contact

Drive-thru Made Digital

uKnomi enables restaurants to recognize all customers and to deliver a personalized experience.

To learn more, request a demo.

Be sure that your information will not be shared with any third party.

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